Terms and Conditions

Terms and Conditions

By viewing, using and/or placing and order on this website you will be deemed to agreed to and have read these terms and conditions which are governed by English law. This does not affect your U.K. statutory rights.

Any use of “we”, “us”, “our” or “ours” means Catwalk Beauty.

Pricing is in GB pounds £ sterling, although you can view the web site from non U K countries in your currency. The currency rates are updated daily and Catwalk Beauty do not guarantee the conversion rate. Orders that are place outside the U.K. can be subject to import duties and taxes; this is at the responsibility of the customer. Catwalk Beauty try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money which you have paid. The goods remain the property of Catwalk Beauty until payment has been received in full.

Secure payments can be made to Catwalk Beauty with any well known credit or debit card using the paypal system, or by cheque sent to the address on the Contact Us page of this site. When paying by cheque the ordered product will be despatched once the payment has been cleared. Delivery can only be made to the address of the card or cheque holder.

Delivery to the U.K. is free of charge on all orders over £20 otherwise the delivery charge is £2.00, Europe £3.50 and the U.S. £4.50. Catwalk Beauty have the right to change these fees without notice.

Once payment has been received, we aim to dispatch orders within one working day of receiving the order, subject to stock availability. Delivery will be made by a recorded service taking up to 14 days. We will notify you when your purchase has been sent; provisions need to be made for a collection of a signature upon delivery. Re-deliveries will incur a postage charge. If delivery is later than 30 days (from order date) for what ever reason that is beyond the control of Catwalk Beauty you can cancel the order with full money back refund.

We believe that you will be delighted with your product, but there may be occasions were you feel it necessary to return an item. We aim to keep the process as simple as possible.

If you are returning an item contact us within 2 days of receipt of delivery.

If you return an item to us which is faulty, or for any other reason which is our fault, we will also pay you the cost of the return postage. If this happens, please contact us first and we will let you know how you should send the item to us.

If for any reason you aren't happy with your purchase, we'll give you a refund or exchange. Customers returning goods, through no fault of Catwalk Beauty, will not have original post cost refunded, and may be subject to a handling charge. Simply return the item to us in its original condition with all tags and your receipt within 7 days of receiving the item.

You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery. Please include a short note to say why you are returning the product, and include your name, address and, if possible, your invoice number.

When you place an order we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

This is collected in accordance with the DATA Protection Act 1998.
We will use the information to process orders and to provide a more personal shopping experience.
We do not sell, trade or rent your personal information to other companies.

We reserve the right to change these terms and conditions at any time without prior notice to you. We have the right to terminate any contract between Catwalk beauty and yourselves at any time, giving full refunds, without any penalty to us.

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